FAQs

Our dress code standards ensure that each guest is afforded a welcoming atmosphere and play an essential part in delivering our dining experience.

We expect a smart and sophisticated casual dress code from our guests. We require that our guests avoid any overly casual attire, including athletic apparel such as sports uniforms, joggers, or activewear —overly revealing clothing and beachwear, including sleeveless shirts and flip-flops.

Any decision to permit restaurant entry is entirely at the management’s discretion. Our staff takes tremendous pride in their attire and appreciates your reciprocation.

When we have other guests waiting to dine, we may ask to accommodate your party in our bar area and cocktail lounge after your meal has concluded and 90 minutes time has elapsed.

We do not recommend our restaurant for young children. We welcome families but will always be proactive to help in calming children who are overly excited. We have limited options for high chairs and booster seats, so we recommend the common practice of bringing your own child seating. We do not provide a specific children’s menu. Although, our service artists will be able to assist you with viable food options from our menu.

Reservations are available for parties of 10 or less by clicking here. A deposit may be required to reserve that is applied to your final bill. If you would like to reserve a semi-private dining experience for up to 15 people or a larger event of any kind, don’t hesitate to contact us at events@heirloomhospitality.com.

You may bring outside decorations only if the following is adhered: Nothing with glitter is permitted and nothing may be affixed to the walls or surfaces of the space. All decorations must not exceed the table limit and must be removed by the guests of the party. Sparklers of any kind are not allowed. An additional cleaning fee may be assessed if rules are not adhered.

Cashless payment is preferred. We gladly accept Visa, Mastercard, American Express and Discover.

We are located at 500 Woodward Ave Detroit, MI 48226, the southeast corner of Congress Street and Woodward Ave, located one block South of Campus Martius Park.

Yes, we take limited walk-ins based on availability, but we highly recommend making a reservation as we tend to book out a week in advance. When available, we also take walk-ins on a first-come, first-serve basis in our bar area and kitchen counter.

We have valet parking for $15. Drop-off is located on the corner of Woodward Avenue and Congress Street. A three hour validation is also available from our concierge for the following Detroit garages: Z Deck, 1001 Woodward, One Detroit, Two Detroit, Financial District, Greektown, Bricktown, Buhl, and One Campus Martius.

Yes. All reservations are exclusively booked on Resy and can be made up to 45 days in advance. Make a reservation through our website by clicking “RESERVATIONS” at the top right, or download the Resy app at either the Apple App Store or Google Apps.

Please note, we do not take reservations by phone or email. All availability for reservations is listed within Resy. If there is no availability on your preferred reservation date, you may add yourself to the “Notify” list, which can also be done up to 45 days in advance.

Should availability open on your preferred date, you will receive an email via Resy to book the available reservation. Please note, there is a cancellation fee for reservations at $25 per person if canceled less than 24 hours prior to your reservation.

We have many gluten-free options on the regular menu, please inquire with your Service Artist.

Your well-being is important to us, and we are able to accommodate many allergies. Please notify us when making the reservation, or notify your service artist. One of our chefs or managers will be happy to discuss your needs and menu adjustments. We take great care in the composition of our dishes and cannot always facilitate special requests, but we will attempt to accommodate them. Some items may contain ingredients that are not listed on the menu.

Yes! Please email events@heirloomhospitality.com to book your private event. We are pleased to offer custom menus at several price points for these events, and you can customize your event based on your needs.

Yes, however, we do have a $50 corkage fee per 750ml bottle and ask that any wine brought in is not on our wine list. There is a limit of one 750ml bottle per two guests and a maximum of two bottles per table.

Yes, however, we do have a $50 cake-cutting fee.

Are you able to stay open after the restaurant’s posted hours?

• Yes – please inquire for pricing and availability.

Can we bring a cake?

• Yes – we charge a $50 Cake Cutting Fee, we would also be happy to have our pastry team quote a custom cake.

Can we bring decorations?

• Yes – however, nothing with glitter is permitted and nothing may be affixed to the walls or surfaces of the space. All decorations must not exceed the table limit and must be removed by the guests of the party. Sparklers of any kind are not allowed. An additional cleaning fee may be assessed if rules are not adhered.

Can we move or change the furniture?

• Due to the custom and craft nature of our spaces the vast majority of our tables, booths and furniture are unable to be moved or repositioned. There are slight adjustments that we can make to all spaces such as removing the bar stools. High tops may be added for cocktailing. However, requests to reposition furniture generally can not be accommodated.

Are children welcome?

• Yes – we welcome your youngest of guests in our dining rooms. Please note, any special culinary items for children will need to be agreed to in advance with our Event Coordinator.

Will you lower the minimum?

• All pricing provided is firm.

Can we bring our own DJ or Live Music?

• Yes – we are happy to connect you with our trusted partner to assist. You are also welcome to bring a DJ of your choice, we just require an additional fully refundable Security Deposit in addition to a signed Third-Party Waiver.

Do you have AV/TV/Audio capabilities?

• Yes, our bar area has a television, but for visual display only. Audio is only available for a full buyout on this television. We are happy to arrange additional audio or video services through our preferred third party vendors.

Can we smoke or vape in the private rooms?

• No

How long do we have the room for?

• Time is flexible, pricing based on duration of event.

What is your cancellation policy?

• We require an initial deposit payable upon execution of the Event Policy Agreement equal to fifty (50%) percent of the Food & Beverage Minimum and Room Rental Fee (the “Deposit”). In the event of cancellation sixty (60) days or more before the Event, ninety (90%) percent of the Deposit will be refunded to the Client. In the event of cancellation at any time within fifty-nine (59) to thirty (30) days before the Event, fifty (50%) of the Deposit will be refunded to the Client. In the event of cancellation less than thirty (30) days before the event, no refund of the Deposit will be made. In the event of cancellation within fourteen (14) days of the Event, the entire contracted Food & Beverage Minimum or Guaranteed Guest Count (as defined below), whichever is greater, will be charged less the Deposit. If the Guaranteed Guest Count exceeds the estimate from which the Food and Beverage Minimum is determined, we shall, at our option, be allowed and authorized to increase the Deposit to cover the increase in the Guaranteed Guest Count (as defined herein). The Guaranteed Guest count is due from the Client fifteen (15) days in advance of the Event and is the final number of guests who will be in attendance.

Can you make custom culinary options?

• We would be happy to discuss dietary accomodations, preferences and customizations with you to make your event tailored and special!

Do you have beverage packages?

• All beverages are charged based on consumption. There are no beverage packages available, but we are happy to create custom menus with your selected offerings as requested.

What is the maximum capacity?

• TOWNHOUSE DETROIT – 6000 sq. ft. *Exc. Terrace
• BAR: Seated – 42 / Reception: 100
• LOUNGE: Seated – N/A / Reception: 40
• ATRIUM: Seated – 120 / Reception: 145
• OUTDOOR TERRACE: Seated – 90 / Reception: 100
• ENTIRE RESTAURANT: Seated – 150 / Reception: 250 *Exc. Terrace

Can we come early to set up?

• Yes – this must be arranged in advance and listed in your Event Contract.

What happens if our guest count changes?

• You are welcome to have as few people or as many people (up to the room’s capacity) as you would like. The contracted Food and Beverage Minimum, Room Rental Fee, and any additional contracted costs remain the same regardless of guest count.

What is the deposit?

• A 50% deposit is required of the combined Food & Beverage Minimum and Room Rental Fee to secure your date.

Can we have custom menus?

• Our Creative Team would love to create custom menus for you!

Do you offer split checks?

• We do not accommodate separate checks, although multiple forms of payment may be used and payment can be arranged in advance.

Do you hold dates?

• Your date is not secured until we receive a signed Event Contract and Deposit.